Politique de confidentialité

Privacy Policy – Clean Pet Free

Last Updated: April 12, 2024

At Clean Pet Free, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Identification: Name, email address, phone number, and shipping address.

  • Payment Details: Information required to complete transactions (processed securely by third-party payment gateways).

  • Order Information: Purchase history, order preferences, and delivery details.

  • Technical Information: IP address, browser type, device information, and usage data through cookies (see our Cookie Policy).

  • Communications: Records of correspondence with our support team, social media interactions, and newsletter subscriptions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your purchases, support, or updates.

  • To improve your experience on our website.

  • To send you marketing emails (if you opt-in).

  • To comply with legal obligations and prevent fraud.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies) necessary to fulfill your order.

  • Legal authorities, if required by law or to protect our rights and users.

All third-party service providers are contractually obligated to protect your data.

4. Data Storage and Retention

Your personal data is securely stored on our servers or with our verified service providers. We retain your information only for as long as necessary to provide services or as required by law.

5. User Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated data.

  • Request deletion of your data (except where we are legally required to retain it).

  • Withdraw your consent for marketing communications at any time.

To exercise any of these rights, contact us at:
📧 Email: suporte@cleanpetbr.com

6. Security of Your Information

We take all reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. This includes the use of SSL encryption and secure data storage systems.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect usage statistics. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date. We recommend reviewing it regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: suporte@cleanpetbr.com

Clean Pet Free – Committed to protecting your privacy.
Your trust is important to us.